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2. How to attach an image to my support ticket?
1. Click on the screen shot icon 2. Choose highlight 3. When done click the GREEN Check box (Red X to cancel) 4. This take a few seconds 5. You will see that your screen shot is added at the bottom of the support ticket and even preview it 6. Hit ...
1. How to access support?
How to access the support? 1. Enter Name and Email 2. Enter Subject 3. Type you support request RiskAssist will respond to you and reach out as needed.
3. Is this secure?
Yes. You do not need to redact PHI. Data is secured with end to end encryption. But if you are concerned, you may black out sections of the screenshot.